Returns & Exchanges
At nightsuit.pk, we want you to be completely satisfied with your sleepwear purchase. If your item isn't the perfect fit, you can return or exchange it within 7 days of delivery provided it is unworn and in its original packaging.
Return Process
- 1.Initiate Your Request
Contact our customer support team via WhatsApp or email with your order number and photos of the item you wish to return or exchange.
- 2.Quality Inspection
Once your request is approved, securely pack the nightsuit in its original bag with all tags attached to ensure it passes our hygiene and quality check.
- 3.Ship the Item
Send the package back to our warehouse using a traceable courier service; please note that return shipping costs are the responsibility of the customer.
- 4.Refund or Replacement
After we receive and inspect the item, we will process your exchange or issue a refund to your original payment method within 5-7 business days.